Frequent asked questions and answers
Frequently asked questions and answers about car hire.
Can I rent a car without credit card?
Yes of course, there is the possibility of renting a car in Athens without credit or debit card. You can pay for your car rental as well as for the security deposit in cash
From where can I pick up - drop off the car ?
What is the minimum age for renting a car?
The minimum age for rent a car in Athens is 21 years old with driving license held for at least 2 years. The minimum age depends on the vehicle category. There is an additional insurance charge for drivers under 23. See more at terms and conditions.
What if I have an accident?
All our cars are insured with CDW insuranse with excess amount depending on the vehicle category. Of course there is the possibility of purchasing additional coverage that limits or nullify your liability.
I am representing a company. Can you issue business invoice?
What are the required documents?
At pick up of the rental car the renter has to present in physical form valid driving license held for at least 2 years as well as national ID or passport. Photocopies of documents or pictures are not accepted. Nationals of countries outside of European union must have international driving permit.
What are the payment methods?
You can pay for your rental and the required security deposit with all valid payment means.Cash, credit or debit card, bank transfer e.t.c. We accept all major credit cards. Visa, mastercard, diners, american express.
How you calculate the rental days?
All car rentals in Athens has a 24 hour based calculation. This means that even if we rent a car for a few hours there will be charge for one day of rental. The same thing happens if we pass for a few hours the 24, we will be charged for the next day.
What if I cancel a reservation?
For reservations that are canceled up to 3 days before the pick up day, there is no charge. For cancelation less than 3 days there is a charge of 3 days of rental. High season reservations as well as special offers and discounts are excluded. See in detail in terms and conditions.
Can I drive the car outside Greece or to the Greek islands?
Unfortunately driving the rental car outside Greece is not permitted. Driving the car in Greek islands is permitted only with written permit from the rental company and there are certain limitations. Ask us about this while reserving.
Is it possible for other persons to drive the rental car?
The rental vehicle can only be driven by the driver or the drivers listed on the rental agreement. Driving the rental car from unauthorized persons is by no means permissible and insurance coverage is no longer valid.
What happens if I delay the car ?
Your car hire includes 1 hour delay free of charge for the drop off of the car. After this time the car rental is void. See in detail in terms and conditions In order to avoid additional charges contact us in the event of a suspected delay.
What kind of coverages are included in the rental?
All our fleet is insured for third party liability up to 1.220.000,00 € for property damage and injuries, CDW with excess amount total and partial theft waiver and road assistance. Of course there is the possibility of purchasing additional coverage that limits or nullify your liability. See in detail the additional coverages.
What happens if I have traffic violations?
All fines and traffic violations are in the responsibility of the renter for the whole duration of the rental. This is including violations thet are not known yet at the time of car drop off. Fines and charges are likely to become known to you after several months after the rental. See at terms and conditions.
What is the fuel policy ?
All rental cars are delivered with a full fuel tank. The customer is obliged to refuel the vehicle and deliver it with the same amount of fuel as it received. Otherwise, the missing fuel must be paid. See at terms and conditions.